Energy Services
Applications are currently closed and will reopen January 1st.
Power to the People
Community Action’s Energy Services assists eligible low-income residents of Marion and Polk Counties with their home energy and heating bills. This vital financial assistance helps households maintain the utilities that keep their homes safe and comfortable.
For clients seeking energy assistance please note a past due notice or disconnect is not required to apply for assistance and clients are encouraged to contact Energy prior to receiving any notices. All applications are completed on a first-come, first-served basis as funding is available.
Programs We Offer
Low Income Home Energy Assistance Program (LIHEAP) and Oregon Energy Assistance Program (OEAP): LIHEAP funding provides financial assistance for multiple heat types including electric, natural gas, propane, wood, and oil. Oregon Energy Assistance Program (OEAP) is available to Portland General Electric (PGE) and Pacific Power (PAC) customers.
Northwest Natural (NWN) Assistance: At Energy Services, NWN customers can access financial services for gas bills. NWN customers are encouraged to call or come into the Energy office to complete an application for assistance.
Rate Relief Program: Energy Services is partnering with the City of Salem to determine eligibility for water and garbage bill assistance for current customers. Customers that meet the following qualifications: account holder lives in the home, an elderly (60+) or disabled person lives in the home, and the total combined gross household income does not exceed 60% of state median income based on family size. Identified eligible water customers are reported to City of Salem to be added to the rate relief program. Current LIHEAP payment receipts need to be provided to garbage haulers to receive the discount.
U.S. Department of Health and Human Services & U.S. Department of Energy– Funder Statement This website is supported by Grant Number 93.568 from the Low-Income Energy Assistance Program (LIHEAP) within in the Administration for Children and Families, a division of the U.S. Department of Health and Human Services and Grant Number 81.043 from the U.S. Department of Energy. Neither the Administration for Children and Families or the Department of Energy nor any of their components operate, control, are responsible for,...
U.S. Department of Health and Human Services & U.S. Department of Energy– Funder Statement
This website is supported by Grant Number 93.568 from the Low-Income Energy Assistance Program (LIHEAP) within in the Administration for Children and Families, a division of the U.S. Department of Health and Human Services and Grant Number 81.043 from the U.S. Department of Energy. Neither the Administration for Children and Families or the Department of Energy nor any of their components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the Low-Income Energy Assistance Program (LIHEAP) or The U.S. Department of Energy.
Stories
Energy Assistance staff interview about 60 clients a day! Although our time with clients is limited, these services greatly impact their lives.