The ARCHES Project

A multifaceted program for housing instability and homelessness.

Everyone deserves safe and stable housing. Together, with our partners and volunteers, we are going beyond symptoms alone and addressing the root causes of homelessness.

Have you been impacted by wildfire or COVID?


If you or someone you know has been displaced by the fires…

The ARCHES Project is continuing to provide housing and basic needs services for families, individuals, and Veterans in Marion and Polk Counties. ARCHES can provide food resources, rental and deposit assistance, as well as referrals to other community providers and resources. Please get in contact with us through email at or by phone at 503-399-9080 extension 4036.

COVID-19 Resources

ARCHES is working diligently as we respond to COVID-19 in our community. In order to help prevent the spread of disease, modifications to our service delivery will occur. As these changes unfold updates will be provided to the community.

As of March 13, 2020 ARCHES (including warming centers) has adopted social distancing, and frequent cleanings. Hours of operations remains the same with services continuing with minor adjustments. We ask clients and visitors to please wash their hands upon building entry, cough into their elbows, and remain arm’s length away from another guest.

For information on our hours of operation and ways to contact us, please see below:

  • Day Center: Open. Limited to 20 guests at a time.
    • M-F, 9:00am – 3:00pm.
  • Lobby & Supportive Services – Open. Limited to 3 guest at a time.
    • M-F, 8:15am-3:00pm.
  • ARCHES showers & Laundry – Open.
    • M-F, 9:00am – 3:00pm.
    • Appointments made on a walk-in basis.
  • Coordinated Entry – Available by phone.
    • M-F, 8:30am – 3:00pm.
    • Call 503-399-9080 ext 4003.
  • Resource Centers
    • Santiam Outreach & Community Center – Available by phone, M-F 8:15am – 4:30pm. 971-332-5676
    • Marion County Resource Center – Available by phone, M-F 8:15am – 4:30pm. 503-508-1926
    • Polk County Resource Center – Available by phone, M-F 8:15am – 4:30pm. 503-623-9664
  • Veteran Services – Available by phone, M-F 8:15am – 4:30pm. 503-399-9080 ext.4013
  • Homeless Prevention/Rent Relief Program – Contact 503-399-9080 ext. 4003, M-F 8:15am-3:00pm.

The ARCHES Project is our housing and street outreach division, where we help clients navigate from homelessness to stable housing and better lives.  Our approach provides referrals, housing placements, and basic services to people experiencing homelessness and housing instability in Marion and Polk counties.

Our facility lies just to the north of Marion Square Park and east of the Wallace Marine walking bridge.

615 Commercial Street, NE, Salem, OR 97301
8:30am – 4:30pm, Monday – Friday

Homeless Services

Drop-in Day Center

8:15am – 3:00pm, Monday – Friday
Lunch served daily at 12:00pm
(Benevolent meals in the parking lot are on a varied schedule.)

ARCHES Day Center provides a safe and comfortable space to access services and basic necessities in Salem. Housing referrals and navigation-centered case management are available to all clients.

Warming Center Network

Between November 1 – March 31, when nighttime temperatures reach 32 degrees or lower, ARCHES activates the Salem Warming Network. This innovative program offers free transportation and accepts anyone in need of a warm place to sleep.

Supportive Services

We provide a variety of basic amenities at our office, including showers, laundry, hygiene kits, pet food, telephone access, mailboxes, birth certificates, and community resource referrals. Services are also available to eligible participants who need assistance applying for the Social Security Administration’s (SSA) disability programs, such as Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI).

Housing Assistance

Housing Programs

ARCHES runs several housing programs, which vary by client need. Eligibility is determined through housing assessments.

Housing Assessments

Our ultimate goal is to move clients from homelessness to stable housing and self-sufficiency, through rental assistance and case management. Housing Assessments are 20 minute sessions conducted by our experienced assessors. These Assessments are needed to identify eligibility for housing opportunities throughout Marion and Polk Counties.

Assessments are available on a walk-in basis from 8:30am – 3:00pm, Monday – Thursday

Tenant Education Program

Our tenant education workshop consists of five sessions, which teach participants how to overcome common housing barriers such as poor rental histories, low credit scores, and criminal backgrounds. After graduating, participants will be better prepared to find housing, while maintaining positive relationships with their neighbors and landlords.

Marion and Polk County Resource Services

ARCHES offers emergency housing and utility assistance for eligible households who reside in Polk County, as well as in rural Marion County, outside the city limits of Salem and Keizer. To access our Polk Services, please call 503-623-9664 or visit us at the Polk County Resource Center (182 SW Academy St. Suite 220 Dallas, OR 97338). Our Marion County Resource Services are available at the main ARCHES facility on Commercial Street in Salem.

Family Resource Center

Seymour Center
3745 Portland Rd. NE
Suite 130
Salem OR, 97301

Phone: 503-399-9080 ext. 4600

Office hours: 9:00am – 4:30pm


  • Resource Navigation
  • Financial assistance for rent, deposit and utility
  • Hygiene products, snacks
  • Birth certificates
  • Housing Assessments and entry into ARCHES Housing Programs

Community Partners

Located at ARCHES

Located near ARCHES

Marion County Veteran Service Officer Program

780 SE Commercial St., Salem OR, 97301


  • Monday – Friday, 9:00am – 4:00pm
  • Walk-ins Monday, Tuesday, Wednesday
    9:00am – 11:00am & 1:00pm – 4:00pm
  • Closed 12:00pm – 1:00pm daily, and the last day of each month.

ARCHES also commonly visits partner agencies as a part of our outreach efforts. You can find us at…

  • The De Muniz Resource Center
  • DHS – Santiam office
  • Polk County Resource Center
  • Church at the Park
  • Santiam Outreach Community Center
  • and by appointment

Equal Housing OpportunityAvailable in Marion and Polk counties. ARCHES also commonly visits partner agencies as a part of our outreach efforts. You can find us at the DeMuniz Resource Center, DHS – Santiam office, Polk County Resource Center, and by appointment.

Please contact us if you are interested in any ARCHES service. We are a Fair Housing Opportunity provider.  We do not discriminate against any individual based on: ethnicity, race, nation of origin, religion, age, sex, sexual orientation, gender identity or expression, veteran status, disability, economic status, education level, social class, or linguistic preference.

In 2019 ARCHES made sure Steve, a medically fragile homeless veteran, had a temporary place to stay that was ADA accessible. After a long journey of intensive supportive services and community support, Steve received his HUD VASH voucher (a form of permanent housing) which began on Jan 1, 2020.