Energy Services

Helping households with utility costs in Marion and Polk counties.

Energy Services offers a variety of programs to eligible households in need of financial assistance to pay their energy bills.

Request Assistance

Energy Services

Call or come into the Energy Services office to confirm funding availability.
Energy is assisting clients by application (available in office or call to have mailed or emailed) in place of scheduling in office appointments.  The PY24 applications is valid through September 30, 2024. Energy assistance applications will not be available the month of March. The Energy team will be processing applications previously received. Applications will be available April 1-15 and the 1-15 each month there after as funding is available.

Power to the People

Community Action’s Energy Services assists eligible low-income residents of Marion and Polk Counties with their home energy and heating bills. This vital financial assistance helps households maintain the utilities that keep their homes safe and comfortable.

For clients seeking energy assistance please note a past due notice or disconnect is not required to apply for assistance and clients are encouraged to contact Energy prior to receiving any notices. All applications are completed on a first-come, first-served basis as funding is available.

Energy is assisting clients by application available at the energy office or calling the Energy office to have application mailed or emailed. The application needs to be completed and submitted with required documentation, in place of scheduling an appointment. 

Programs We Offer

Low Income Home Energy Assistance Program (LIHEAP) and Oregon Energy Assistance Program (OEAP): LIHEAP funding provides financial assistance for multiple heat types including electric, natural gas, propane, wood, and oil. Oregon Energy Assistance Program (OEAP) is available to Portland General Electric (PGE) and Pacific Power (PAC) customers.

Northwest Natural (NWN) Assistance: At Energy Services, NWN customers can access financial services for gas bills. NWN customers are encouraged to call or come into the Energy office to complete an application for assistance.

Rate Relief Program: Energy Services is partnering with the City of Salem to determine eligibility for water and garbage bill assistance for current customers. Customers that meet the following qualifications: account holder lives in the home, an elderly (60+) or disabled person lives in the home, and the total combined gross household income does not exceed 60% of state median income based on family size. Identified eligible water customers are reported to City of Salem to be added to the rate relief program. Current LIHEAP payment receipts need to be provided to garbage haulers to receive the discount.

Stories

Energy Assistance staff interview about 60 clients a day! Although our time with clients is limited, these services greatly impact their lives.