Emergency Services

Providing a rapid response to natural disasters and human caused hazards that affect our communities’ unsheltered residents.

Emergency services is a combination of homeless street outreach and rapid deployment shelter teams working collaboratively with government officials and community stakeholders.

Emergency Services is a part of The ARCHES Project, designed to help our community respond to instances of dangerous temperatures, natural disasters, etc. Our Emergency Services program quickly implements shelters and conducts street outreach to those unsheltered during these times.

Warming Shelters

Between November 1 – March 31, when nighttime temperatures reach 32 degrees or lower, ARCHES activates the Salem Warming Network. This innovative program offers free transportation and accepts anyone in need of a warm place to sleep.

Cooling Shelters

During the summer, when daytime temperatures reach dangerously high temperatures, The ARCHES Project Day Center acts as a Cooling Center for those in need of safety from the heat and stay hydrated.

Homeless Outreach

We provide a variety of basic amenities at our Day Center, including showers, laundry, hygiene kits, pet food, telephone access, mailboxes, birth certificates, and community resource referrals. Services are also available to eligible participants who need assistance applying for the Social Security Administration’s (SSA) disability programs, such as Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI).